Client for PC/Mac – overview, communication, and collaboration

Efficient communication and collaboration from your desktop

All essential communication and collaboration features are gathered in your PC/Mac client – Connect Client 3.0.

The PC/Mac client for Connect 3.0 is your personal desktop client with a softphone on your computer, giving you full control over your daily communication and collaboration with colleagues and external contacts. The client streamlines your communication and makes collaboration easier and more intuitive.

In addition, the solution can include an attendant view in the Connect client, providing receptionists with a complete overview of all incoming and outgoing calls, making call handling even more efficient and streamlined.

Product sheet Attendant

User functionality in Connect 3.0

	IP phone	PC-/Mac client	Mobile app
Self-service (status and personal settings)
Receive and reject calls
Call transfer with and without announcement
Simultaneous ringing
Call waiting / call barging
Call log / history
Inbox for voicemails and call recordings
Ad-hoc call recording (voice recording)
Call pickup
Softphone
Calendar with status view and voicemail based on status
Forwarding to voicemail
Status display (meeting, lunch, busy, DND, etc.)
Synchronization of Outlook contacts
Call group overview
Supervisor management of call groups
SMS/email to contacts
Select caller ID for outgoing calls (one number)
Click to dial
Retrieve/move calls to/from IP phone or mobile
URL lookup on incoming calls
Mobile calls via Wi-Fi/data

Client for your PC/Mac

Efficient communication and collaboration from your desktop

Easy and efficient communication and collaboration from your desktop

Selected features in the PC/Mac client for Connect 3.0

Contacts

Log

Voicemail

Queue

Agent statistics

Group statistics

User functionality in Connect 3.0

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