Enterprise statistics
Enterprise Statistics gives you a complete overview of your communication across channels, and turns data into actionable insights you can act on.
With automated reporting and advanced data visualization, you get a strong foundation for optimizing performance and making better decisions.
Get the full overview of your communication
Enterprise Statistics brings together insights across channels, Teams, softphone, and mobile, in one unified overview.
This gives your business a complete picture of incoming and outgoing communication for users, departments, and ACD queues, something only few solutions can match.
Monitor communication in real time and gain a complete overview, no matter how your employees work.
Visualize live data with wallboards
Extend Enterprise Statistics with wallboards.
With wallboards, you can visualize exactly what matters most, in real time. Customize your dashboards with live data, YouTube videos, QR codes, images, and other content that adds value to your team.
You can also choose from predefined wallboards and get started quickly. The result is an intuitive solution where data is presented clearly and is accessible to the entire team.
Actionable Insights
Enterprise Statistics provides you with new insights into both internal and external communication.
Data is gathered across channels and sources, not just telephony, and put into context, enabling you to make better decisions based on a solid data foundation.
Targeted reporting
Design reports in Enterprise Statistics and choose who should receive them, and when. After that, everything runs automatically.
The result is continuous visibility into what requires attention, so you can act quickly and make better decisions.
Data visualization
Enterprise Statistics delivers powerful dashboards with a wide range of chart types and combined datasets.
Each chart type presents data in a specific way, provides insight, and strengthens the impact of data as an argument.