Manufacturing

Bring all operational communication together with Dstny’s telephony system
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manufactoring

Revolutionize your operations

Communication is the key to unlocking unprecedented efficiency and driving sustainable growth. That’s where Dstny’s telephony system comes into play. Our solution connects every aspect of your manufacturing operations - from the executive level where strategic decisions are made, to the busy factory floor, suppliers, and distributors. Dstny enables a unified communication ecosystem.

By leveraging the capabilities of the telephony system, you not only improve visibility across the supply chain but also elevate operational efficiency to new levels. This connectivity isn’t just about communication - it’s about creating a dynamic network that empowers employees, optimizes processes, and supports your sustainability goals. Our cloud-based telephony system is the catalyst for achieving these results. Step into the future of manufacturing with a solution designed to amplify your success.

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Reduce hardware costs

Eliminate hardware support costs with a cloud-based telephony system
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Strengthen the customer experience

Deliver consistent, high-quality service to both customers and partners
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Future-proof your business

With a cloud solution, your business always has access to the latest technology
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Strengthen operations with a robust telephony system

For manufacturing businesses, effective communication is essential. A robust telephony system becomes a strategic asset that transforms your operations. Mobility boosts productivity and enables employees to collaborate seamlessly across the production floor and on the move.

Streamline workflows, strengthen collaboration, and enhance customer service. A robust telephony system is the catalyst that drives your business toward greater operational efficiency and customer satisfaction.

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Connect your workforce

Create seamless connectivity between executive leadership and the production floor with integrations that span multiple devices. Our unified approach across mobile phones, softphones, webphones, IP DECT systems, and Microsoft Teams - across all levels of the organization - ensures streamlined communication throughout your business.

Experience the power of connectivity that goes beyond traditional boundaries, fostering collaboration and efficiency across your entire organization.

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Mobile app

Get your entire phone system - customers and colleagues included - right in the palm of your hand
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Webphone

Access the latest features with your webphone - no manual updates required
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Softphone

A downloadable softphone client that turns your PC into a phone
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Desk phone

Make and manage calls from a landline or an IP phone
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Integrate your telephony system with Teams

With Dstny’s telephony system, integrating Microsoft Teams is easy. Combine employees’ collaboration hub, Teams, with our robust telephony solution and enjoy the benefits of a unified workspace - where you can make and manage regular calls directly within the Teams console or the Teams app.

Elevate your communication, improve responsiveness, and unlock a new level of efficiency.

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Add new features to Teams through telephony integration

Choose the outgoing caller ID

Employees can select which phone number is displayed when making calls. They can choose their landline number, mobile number, a group number, or the company’s main number.

Manage call groups

Employees can log in and out of their ACD call groups directly from the Teams interface. With a single click, they can manage all their call groups.

Send text messages

Employees can send text messages (SMS) to both existing contacts and new numbers via Teams. Simply select the recipient and write the message.

Update presence status

When you update your presence status in Teams, it is automatically reflected in the telephony system as well - ensuring the same status is shown in both places.

Accurate line status

When you’re busy on a call via the telephony system, the same “busy” status is automatically shown in Teams - and cleared again as soon as you’re available.
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Data-driven decisions around communication

Measure performance, identify trends, and optimize operations

Understanding how your organization’s communication is executed is essential. By integrating an analytics solution with your telephony system, you gain invaluable insights. Measure communication performance, identify trends, and optimize operations to stay ahead.

It’s not just about data - it’s about using information to drive innovation

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Leverage AI to automate tasks with ScriptIQ for phone calls

ScriptIQ converts production-related phone calls into text and automatically analyzes and refines it into a structured final document. It can be used for follow-up customer communication or internal communication. Text data can also be integrated with existing production systems such as case management tools, time-tracking systems, and compliance monitoring.

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Our manufacturing references

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Want to learn more about our solutions? Fill out the contact form to get in touch with our advisory team.
2026-04-23 10:26:28