Law

Let your communication be the difference between you and your competitors when it comes to your clients

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Let dialogue enhance client experience and loyalty

Your ongoing dialogue with clients is crucial to their overall experience. We can help you get there with a telephony system that enables you to positively exceed client expectations.

Whether you’re in the office, working from home, or on the move, you can provide clients with a level of service that goes beyond what they expect - helping to build long-term loyalty to your firm.

By leveraging the capabilities of our telephony platform, you won’t just meet client expectations in everyday interactions. You’ll also be able to continuously refine and optimize the dialogue, ensuring you stay one step ahead at all times.

Benefits of a Dstny solution

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Tailored telephony system

Leverage our extensive experience with other clients in the legal sector
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Optimize communication

With Dstny Analytics, you can stay ahead of delivering an excellent client experience
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Voice recording

Record and store calls according to your needs and industry requirements
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Leverage AI to automate tasks

Let our AI-based transcription service take over selected documentation tasks
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Complete Teams experience

Integrated with telephony, Teams becomes a complete tool for communication and collaboration
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Security everywhere

Leave internet, Wi-Fi, telephony, and security to us - and focus on delivering outstanding experiences
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Put your clients and your business first

Effective communication is essential for law firms. A telephony system becomes a strategic asset that elevates your business - helping clients stay longer and feel more satisfied with you as their trusted advisor.

Choose a telephony system that supports the demands of your business while making daily work and ongoing client dialogue easier and more efficient. Whether it’s voice recording - automatically or manually capturing calls - or essential features like call-back notifications that let clients know you’ll return their call as soon as you’re out of a meeting.

Or consider integration between telephony and your most important IT systems, enabling an automatic screen pop with all relevant information about the calling client before you answer. That way, you can greet the client by name and reference their ongoing case immediately - because the details are already on your screen before the conversation even begins.

Telephony you can use anywhere

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Mobile app

Get your entire phone system right in the palm of your hand
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Webphone

With our webphone, you’re always up to date - no software updates required
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Softphone

A downloadable application that turns your computer into a phone
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Bordtelefon

Make calls from a landline or an IP phone
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Data-driven legal practice

Track communication, spot trends, and optimize operations

Understanding communication between your clients and employees is essential. By integrating Dstny Analytics into your solution, you gain invaluable insights. This allows you to monitor how client communication is handled, identify trends, and continuously optimize operations - staying one step ahead.

It’s not just about data. It’s about using information to deliver better client experiences.

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Record and store calls for documentation

What exactly was said during the conversation? The value lies in the details. Document all important discussions, consents, approvals, and agreements - even when they take place over the phone. Ensure and demonstrate GDPR compliance.

Define rules for which calls should or should not be recorded automatically, and set retention periods before recordings are deleted. Control access to playback, deletion, and more through user, supervisor, and administrator permissions.

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Leverage AI to automate tasks with ScriptIQ for phone calls

ScriptIQ converts lawyers’ client consultations from phone calls into text, then automatically analyzes and refines it into a structured final document. It can be used for follow-up client communication or internal communication. Text data can also be integrated with the firm’s existing workflows and systems, such as case management tools, time-tracking tools, and compliance monitoring.

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Make Teams complete for communication and collaboration

With Dstny’s telephony system, integrating Microsoft Teams is easy. Combine Teams with our robust telephony solution and enjoy the benefits of using Teams as your single platform for all communication and digital collaboration.

Streamline workflows, strengthen client visibility and dialogue, and unlock a new level of efficiency.

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A solution that creates confidence

Create consistency across your practice by bringing telephony and networking together in one solution. Our solutions are designed to deliver value to your clients, to each individual employee, and across the entire organization. It simply has to work - both externally and internally.

Stop worrying about security. Let us, as the experts, handle telephony, internet, Wi-Fi, and security, so you can focus on delivering great, loyalty-building experiences to your clients.

Our law industries references

Let's get in touch

Want to learn more about our solutions? Fill out the contact form to get in touch with our advisory team.

2026-04-23 10:26:28