Document conversations automatically with AI transcription – directly from your telephony
AI never forgets your calls
AI that listens to, structures, and documents your calls
From calls to actionable insight
Automatic transcription and summarisation – with no manual effort
ScriptIQ automatically converts phone calls into text using advanced AI transcription. important conversations are documented accurately and securely, so you can avoid manual notes and time-consuming summaries.
Instead, you receive structured and refined summaries that make it easier to follow up, share knowledge, and handle administrative tasks faster. at the same time, you gain better use of data from your calls – from documentation and insights to compliance and GDPR – all without extra work.
Capture everything that matters with AI transcription – so you can skip the notes
Get accurate and refined data for faster follow-up and better service
Search and rediscover knowledge across calls and employees
Nordisk Design Gulve
Uses ScriptIQ for automatic documentation of all phone calls
After each call, the company receives a clear, structured overview of what was agreed, what the next steps are, and whether follow-up is required – without having to write anything themselves.
ScriptIQ automatically categorises calls by type (new customers, quotes, existing customers, complaints, suppliers, or private calls), ensuring the output is always relevant and ready to use. Prices and estimates are captured accurately, repeated correctly, and can be used directly as documentation.
When relevant, ScriptIQ automatically generates both email and SMS drafts for the customer, while internal or private calls are kept completely out of the system. The result is less mental load, fewer errors, and a much better overview in a busy day.
This is what ScriptIQ does for you
1. Phone call
Conversation between customer and employee.
2. Recording
The call is recorded automatically – with no additional action required.
3. Transcription
Speech is converted into text using AI.
4. Analysis
AI identifies and analyses topics, keywords, and content in the conversation.
5. Refinement
Data is structured, prioritised, and placed in the right context.
6. Result
A finished text output, ready to use in your daily work.
ScriptIQ – AI that takes care of the documentation
ScriptIQ automatically converts speech from phone calls into text and data with high accuracy. the transcriptions can be refined and tailored to your industry, terminology, and workflows – so the result fits seamlessly into your daily operations.
Whether you work in sales, customer service, advisory, support, or administration, ScriptIQ can be used to create conversation documentation, summaries and decision notes, content for follow-up emails, articles for a wiki or FAQ, as well as job sheets and other internal materials.
Made to save time
And fits in your systems
By automating manual writing tasks, you can save both time and costs, ensure faster follow-up, and improve the customer experience. at the same time, ScriptIQ supports GDPR, internal compliance, as well as training and quality assurance.
Transcriptions and summaries can be sent directly by email or integrated into your existing systems such as CRM, ERP, ticketing, and case management systems via API. This creates even more opportunities to generate value – all without additional administration.
