Accounting
Let your communication be the differentiator between you and your competitors when it comes to your clients
Benefits of a solution from Dstny
Tailored telephony system
Optimize communication
Voice recording
Use AI to automate tasks
Complete Microsoft Teams
Security everywhere
Put your clients and your business first
Effective communication is essential for accounting and audit firms. A telephony system becomes the asset that elevates your business - keeping clients with you longer and strengthening their trust in you as an advisor.
Choose a phone system that supports the demands of your business while making daily work and ongoing client dialogue easier and more efficient. Whether it’s voice recording - automatically or manually capturing calls - or essential features like call-back notifications that reassure clients you’ll return their call as soon as you step out of a meeting.
Or consider integrations between telephony and your most important IT systems, enabling automatic screen pop-ups with all relevant information about the calling client before you even answer. That way, you can address clients by name and refer directly to their ongoing case - before they even have to explain why they’re calling.
Mobile app
Webphone
Softphone
Desk phone
Data-driven accounting practice
Understanding communication with both your clients and your employees is essential. By integrating Dstny Analytics into your solution, you gain invaluable insights. This allows you to monitor how client communications are handled, identify trends, and continuously optimise operations - so you stay ahead.
It’s not just about data. It’s about using insights to deliver better customer experiences.
Record and store calls for documentation
What exactly was said during the call? The value lies in the details. Ensure all important discussions, consents, approvals, and agreements are properly documented - even when they take place over the phone.
Demonstrate GDPR compliance by defining clear rules for which calls should or should not be recorded automatically, as well as retention periods before recordings are deleted. Control access to playback, deletion, and more through user, supervisor, and administrator permissions.
Use AI to automate tasks with ScriptIQ for phone calls
AI transcription automatically converts phone consultations into accurate, structured documentation. The data can be integrated directly into audit, accounting, and task management systems - automating follow-up activities and reducing administrative work.
Make Teams complete for communication and collaboration
With Dstny’s telephony system, integrating Microsoft Teams is easy. Combine Teams with our robust phone system and enjoy the benefits of using Teams as your single platform for all communication and digital collaboration.
Simplify workflows, strengthen client visibility and dialogue, and unlock a new level of efficiency.
A solution that creates confidence
Create cohesion across your practice by bringing telephony and networking together in one solution. Our solutions are designed to deliver value for your clients, for each employee, and across the entire organization. It simply has to work - both externally and internally.
Leave security worries behind. Let us handle telephony, internet, Wi-Fi, and security as the experts, so you can focus on delivering great, loyalty-building experiences for your clients.
Our references within the accounting and audit sector
