WORK DOESN'T ALWAYS HAPPEN AT YOUR DESK

Take your business phone system with you



With the softphone and mobile app, employees can access their business phone system wherever they work - whether from home, on the go, or in the office. When working remotely, they still have access to the same features and functionality as colleagues in the office.

Easy Call Transfers – Wherever You Work

Transferring calls shouldn't depend on being at your desk.

With the softphone and mobile app, you can handle and transfer calls directly from your mobile phone or computer, ensuring customer conversations continue seamlessly - wherever your work takes you.

This gives employees greater flexibility while delivering a better experience for your customers.

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Stay in Control Throughout a Busy Workday

When your day is filled with calls, tasks, and interruptions, staying on top of everything is essential.

Get a complete overview of your calls, missed interactions, and availability status across both your mobile and computer. You can also join or leave call queues and update your availability whenever needed.

This makes it easier to prioritise your time, follow up with customers, and stay in control - even on your busiest days.

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Monitor Service Levels – Wherever You Are

Delivering great customer experiences starts with having the right insights.

With the softphone and mobile app, you can monitor call volumes, wait times, and service levels in real time - whether you're working from your computer or your mobile device. You can also adjust staffing as demand changes or call volumes increase.

This helps you respond quickly to changing conditions and ensure your customers receive the level of service they expect.

Let's get in touch

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Complete the contact form to get in touch with our team of experts.

2026-06-25 10:22:09