Your company’s data is valuable. The key is putting it to work in the right way to unlock its full potential. As a Dstny customer, you can create value by combining your telephony, communication and collaboration data with other business data through our APIs.
For example, you can send call duration data to your accounting system, helping ensure that customers are billed correctly for consulting time provided over the phone, even when you are on the move.
Route calls to the right department by enabling your phone system to identify customers based on their incoming phone number. Automatically display customer information when they call, giving employees valuable context from the start of the conversation. You can also automate customer satisfaction surveys for customers who have previously agreed to participate. The possibilities are extensive.
