VoipCube Integration with Pipedrive
Unlock the Value of Your Pipedrive Customer Data
Create Value by Integrating Your Phone System with Pipedrive
Make customer service more efficient by integrating your telephony with Pipedrive. When a call comes in, a window automatically pops up on your screen with key information from Pipedrive about the caller and their company.
With this solution, you get:
✔ Automatic caller identification and customer lookup
✔ Direct access to the contact’s profile in Pipedrive
✔ Automatic call logging with no manual effort
Pipedrive is a powerful CRM platform. By integrating it with your telephony, you bring customer data and communication together in one place. This gives you a complete overview of the customer and all their cases, saves time, reduces errors and creates a more personalised customer experience.
How Telephony Integration with Pipedrive Works
Benefits of Telephony and CRM Integration
Identifies customers by phone number and instantly displays their case information on screen
Automatically logs calls and call duration
Get a complete overview of the customer and their cases, with all interactions recorded
Work entirely within one system, with calls handled through an integrated pop-up
Reduce wasted time and eliminate unnecessary manual tasks