Reduces the scope of warranty work through precise agreements.
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Skip the notes and avoid misunderstandings after customer calls
ScriptIQ documents your calls automatically – so you can focus on the work
Daily challenges for tradespeople
Tradespeople often juggle many tasks at the same time. The workday is usually spent on the move, on construction sites, at customer locations, or in the car and important phone calls are taken in the middle of it all.
This makes it difficult to document agreements and changes accurately when there is no time to write everything down.
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Verbal agreements and changes are not always documented.
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Small misunderstandings can lead to errors, extra work, and frustration.
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Administration such as job sheets, emails, and follow-up takes time away from the actual work.
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Unclear agreements increase the risk of conflicts over price, deadlines, and scope of work.
This is what ScriptIQ does for you
1. Phone call
Conversation between customer and employee
2. Recording
The call is recorded automatically – with no additional action required.
3. Transcription
Speech is converted into text using AI.
4. Analysis
AI identifies and analyses topics, keywords, and content in the conversation.
5. Refinement
Data is structured, prioritised, and placed in the right context.
6. Result
A finished text output, ready to use in your daily work.
See how an AI assistant can help your business
A short video tailored for tradespeople
In under 15 minutes, we show how ScriptIQ helps tradespeople skip the notes, avoid misunderstandings, and stay on top of agreements from customer calls – fully automatically.
No sales pitch. just a clear walkthrough of how it works in practice.
Example 1 – Automatic quote documentation
- The tradesperson receives a customer enquiry by phone with specific requirements.
- The AI records material choices, agreed prices, and deadlines.
- After the call, the customer automatically receives an email with a precise confirmation of the agreement.
Example 2 – Job sheets and calendar booking
- The customer calls to agree on timing and details of a job.
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The AI automatically creates a job sheet, books the date in the tradesperson’s calendar, and sends a reminder ahead of the job.
Example 3 – Dispute handling and warranty
- In the event of a dispute with a customer about agreed terms, the tradesperson can quickly find the exact wording in the call transcription.
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The documentation ensures an efficient and conflict-free resolution.
Financial benefits
When efficiency shows on the bottom line
- Reduces administrative work by 10–20%, freeing up time for more tasks.
- Significantly lowers the number of errors and complaints, resulting in cost savings.
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Increased professionalism leads to higher customer satisfaction, more repeat business, and increased revenue.
Examples of practical features
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Automatic customer follow-up by email: After the call, the AI automatically sends an email to the customer summarising agreements, prices, dates, and key details.
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Documentation for invoicing and warranty cases: The transcription is used as precise documentation of agreements on pricing, warranty, and delivery terms, which can be attached directly to invoices and quotes.
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Automatic job sheets: The AI identifies materials, deadlines, and specifications from the conversation and automatically creates a detailed job sheet in the task management system.
- Calendar integration: Agreed times and meetings are automatically added directly to the tradesperson’s calendar with all details from the call.