Baker Tilly is the world’s 10th largest audit and advisory network, with a presence in 145 countries. Their overall goal is to provide broader and better advisory services and to be the preferred advisor for owner-managed businesses.
By going a step further in advising on tax, business matters, and corporate finance, Baker Tilly delivers optimal solutions based on each client’s needs and opportunities.
The four key components of Baker Tilly’s solution make communication faster and more efficient, both internally and with clients, allowing employees to focus on creating value:
- Baker Tilly has chosen a unified communications telephony solution with a switchboard covering both IP and mobile telephony, enabling employees to use the same features across devices and handle customer calls faster and more efficiently.
- Baker Tilly’s employees have very different mobile data needs. Some use almost none, others use a great deal, and a third group typically uses little but may have high usage during shorter periods. Baker Tilly uses a mobile data pool that accommodates all these needs and is easy to manage.
- Baker Tilly has a dedicated contact team at Dstny who understands their needs, ensuring that any changes or expansions to the telephony solution are implemented immediately and without unnecessary delays, making it easy to be a customer.
- Finally, Baker Tilly receives invoices from a single provider, reducing administrative time and effort.
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